Privacy Policy

Ravenance (“Ravenance”, “Platform”, “Service”, “we”, “our”, or “us”) is a product owned and operated by RAVBYTE TECHNOLOGIES PRIVATE LIMITED (“Company”, “Ravbyte”).

This Privacy Policy explains how we collect, use, process, disclose, and protect information when you use:

• ravenance.com
• Platform dashboards and reports
• APIs and integrations
• AI-powered analysis services

By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Account & Identity Information

When you create an account or contact us, we may collect:

• Full name
• Email address
• Company or organization name
• Account credentials
• Communication preferences

1.2 Usage & Platform Activity Data

We automatically collect operational usage data including:

• Login and authentication activity
• Feature usage and interaction events
• Report generation activity
• API usage logs
• Performance and error logs
• Device and browser metadata

This helps us maintain system security, reliability, and performance.

1.3 SEO, Website, and Search Intelligence Data

When you connect domains or provide data for analysis, we may process:

• Domain names and URLs
• Public website content
• Sitemap and crawl structure data
• Metadata, schema, and technical page signals
• Search performance metrics (if connected via integrations)
• Keyword, ranking, and visibility signals

We only analyze publicly accessible website content unless explicitly provided by you.

1.4 Payment & Billing Information

Payments are processed by secure third-party payment providers.

2. How We Use Information

We use collected information to:

• Provide search intelligence and SEO analysis services
• Generate AI-powered forensic reports and predictions
• Improve platform performance and model accuracy
• Maintain platform security and fraud protection
• Process billing and subscription management
• Provide customer support and service updates
• Comply with legal and regulatory requirements

3. AI Processing & Model Improvement

We may use anonymized and aggregated data internally to:

• Improve analysis accuracy
• Improve detection systems
• Improve prediction modeling
• Improve platform intelligence features

We implement safeguards to prevent customer-specific data exposure.

4. Data Sharing & Disclosure

We do NOT sell personal or customer data.

We may share data with trusted service providers including:

• Cloud infrastructure providers
• Payment processors
• Security and monitoring providers
• Analytics and logging infrastructure

We may disclose data if required by law or regulatory authorities.

5. Data Retention

We retain data:

• While your account is active
• As required for legal, financial, or compliance obligations
• For system security, fraud prevention, and dispute resolution

You may request data deletion subject to legal retention requirements.

6. Data Security

We implement industry-standard security measures including:

• Encryption in transit
• Secure infrastructure hosting
• Access control and authentication systems
• Monitoring and intrusion detection
• Secure API and service architecture

While we take strong precautions, no system can guarantee absolute security.

7. User Rights

Depending on your jurisdiction, you may have rights to:

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data
• Request export of your data

To exercise these rights, contact us at: contact@ravenance.com

8. Third-Party Integrations

The Platform may integrate with third-party services such as:

• Search data providers
• Analytics platforms
• Cloud infrastructure providers

These services operate under their own privacy policies.

9. International Data Processing

Your data may be processed and stored in regions where our infrastructure providers operate. We ensure appropriate safeguards are applied where required.

10. Children’s Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

11. Changes To This Policy

We may update this Privacy Policy from time to time.

If material changes occur, we will update the “Last Updated” date and may notify users through the platform or email.

12. Contact Information

If you have questions about this Privacy Policy or data practices, you may contact us at: